What it can be used for

The voucher can be used to purchase domestic and international ČD tickets, seat reservations, sleeper or couchette supplements, applications on the In Karta, SJT (OneTicket) tickets and seat reservations at ČD ticket counters, ČD e-shop, My Train application, from conductors on the train and in MOPAJ ticket machines. Furthermore, to purchase goods at ČD ticket counters, in the ČD e-shop and My Train application, also to pay for parking at selected stations and to pay for refreshments on selected trains.

Voucher value

You can purchase vouchers in the values of 100, 200, 500 or 1000 CZK. When purchasing a ticket, you can then use multiple vouchers at once.

Applying a voucher

Vouchers are valid for 36 months and you can use them to pay for purchases at a ticket counter, in the Czech Railways e-shop, in the My Train application, on the train from a conductor or at selected ČD ticket machines. When using it at a ticket counter, inform the cashier at the end of the purchase that you will be paying with a voucher and hand over (dictate) the 12-digit voucher code. 

When using a voucher in the ČD e-shop or the My Train application, enter the 12-digit voucher code in the "Apply discount code, voucher or loyalty points" field in the last step of the purchase.

Multiple vouchers can be applied at once within a single purchase. 

If, when paying with a voucher in the My Train application / ČD e-shop / at a ticket counter, its value is higher than the payment, the price difference will be paid in the form of a new voucher, the validity of which is identical to the applied voucher. If the value of the voucher is lower during payment, the passenger will pay the price difference in cash or by payment card when paying at a ticket counter, or by payment card or from a ČD Credit account when paying in the My Train application / ČD e-shop.

If, when paying with a voucher at selected ticket machines or from conductors on the train, its value is higher than the payment, the price difference is not refunded. If the value of the voucher is lower when paying at selected ticket machines or from conductors on the train, the passenger will pay the price difference in cash or by payment card.

Other conditions

A gift voucher cannot be returned or exchanged back for money. In the event of returning tickets or exercising a right from the transport contract for documents paid with vouchers, we will not pay you money in cash, but will issue you a new voucher. When exercising a right from the transport contract at a ticket counter, the cashier will only accept the ticket you want to return and, if the conditions for processing on the spot are met, the cash register system will issue a new voucher. If the conditions for processing on the spot are not met, it will be handed over for processing to the central clearing house, which will subsequently issue you a new voucher for the recognized refund. In the ČD e-shop or My Train application, you will receive a new voucher by e-mail together with a corrective tax document. More detailed information on exercising a right from the transport contract can be found in the ČD Contractual Transport Conditions.