
Don’t place your ear on the track! With the “Můj vlak” (“My Train”) application, you always know how soon it will arrive...
Don’t place your ear on the track! With the “Můj vlak” (“My Train”) application, you always know how soon it will arrive...
The “Můj vlak” mobile applicationThe application is intended for smartphones and tablets, has been made in versions for Android and iOS. Its main objective is to provide a comprehensive information service for travelling by train. You can easily search for connections, purchase a ticket and then continuously monitor information about your train’s journey. The application will inform you of closures, extraordinary events and related measures. You will also learn the platform and track from which your train will depart. The application will even inform you of an approaching transfer or new extraordinary event that will affect your train’s journey. Basic functions
These functions are available in the Android version using a swipe-menu, and in the iOS version they are available in the lower part of the screen.
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I don’t see the green “Purchase a ticket” button.
Tickets can be purchased no later than 5 minutes prior to the train’s scheduled departure – later purchases are not technically possible. You can, however, purchase a ticket for a later connection and use it on the earlier one. Another possible reason is that this is a ticket to a foreign destination, e.g. to Hungary, where Hungarian conductors are unfortunately unable to read the ticket code in the application, which could result in a misunderstanding. This is why it is not possible to purchase the ticket.
The payment went through, but I don’t have the ticket.
It’s possible that certain bank services are unavailable. In this case, the payment may only have been blocked and will be credited back to your account. To be sure, however, please include all the information in our contact form. Alternately, you can send a message with the subject “Problem with a ticket” right from the application.
What’s the easiest way to pay for a ticket?
The fastest and easiest method is to pay using the ČD Credit service.
Why isn’t it possible to pay in the application using the electronic wallet?
The electronic wallet (EPIK, not to be confused with ČD Credit – these are different services) is intended for passengers who are not online. Their funds are deposited directly into the In Karta card either in the ticket office or by the conductor, and the funds are recorded directly onto the In Karta card. There is no way to withdraw the money from the In Karta card using the application or your mobile telephone; this can only be done by the conductor’s card reader.
Can I use the application to purchase a ticket to a foreign destination?
Yes. The QR code in the application is recognised by the railways in Slovakia, Germany and Austria. At present, it is not possible in the application to purchase international tickets to other countries.
Introduction About Tickets How to purchase a ticket