Reduced fares for passengers with disabilities

Passengers with disabilities are entitled to substantial rail fare reductions. Concessions also apply to international travel for visually impaired passengers, wheelchair users, and their companions.

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Discounted fare for ZTP or ZTP/P card holders

Passengers who are holders of a ZTP or ZTP/P card are entitled to a discounted fare for persons with severe disabilities. For this discounted fare, they can travel in 2nd class on all trains. The discounted fare is financially very advantageous and entitlement to it is proven by a ZTP or ZTP/P card.

In addition to the entitlement to discounted fare, a ZTP/P card holder is entitled to:

free transport of their guide in 2nd class, even if the ZTP/P card holder uses a different fare
free transport of one orthopedic wheelchair

How does the guide of a ZTP/P card holder travel?

The guide of a ZTP/P card holder is entitled to free transport in 2nd class. Another ZTP/P card holder cannot act as a guide. The guide of a ZTP/P card holder, including a passenger in an orthopedic wheelchair, must be a person physically and mentally mature and capable enough to provide the passenger with all assistance. A guide dog can be a guide for a blind person. Guide dogs for blind ZTP/P card holders and assistance dogs are transported free of charge.

Travel in 1st class

When using 1st class, the ZTP or ZTP/P card holder pays the full 1st class fare or other 1st class fare for which they prove entitlement. If they are also a holder of an In Karta with the IN 50 1T customer application, they receive a 50% discount on the full fare in 1st class.

The guide of a ZTP/P card holder pays the fare for which they prove entitlement when using 1st carriage class.

A guide dog for the blind and an assistance dog are transported free of charge even in 1st class.

Seat reservations

The price for a seat reservation for a guide is the same as for a ZTP/P card holder. In compulsorily reserved trains (for example SuperCity trains), a seat reservation must always be purchased for the guide of a ZTP/P card holder as well.

A guide dog for the blind does not pay the price for a seat reservation even in a compulsorily reserved train or compartment.

Discounted travel abroad

A ZTP or ZTP/P card holder receives a 75% discount in 2nd carriage class from the regular fare or customer fare for IN 25 1/4 card holders for ČD lines when purchasing an international ticket.

Entitlement to free transport

Tickets are issued for persons with reduced mobility (collectively PRM passengers) and their guides (PRM guide). Free transport is possible if the PRM passenger is actually accompanied. One PRM passenger can be accompanied free of charge by only one guide, which can be one person or one dog.

The PRM guide is entitled to free transport in 1st or 2nd carriage class (matching the carriage class of the PRM passenger) in case the PRM passenger pays the NRT fare in 1st or 2nd carriage class of the respective railway, a fare with a discount from this fare (e.g. MOST, Multilateral Agreement, CityStar, group discount etc.) or other fare (First Minute Europe). Special conditions apply for IRT trains. The PRM passenger and their guide must travel together in the same carriage class. A PRM guide traveling alone is considered a passenger without a valid ticket. A PRM child (incl. a child in a special stroller) under 4 years (resp. under 6 years), who travels free of charge and without a ticket, is not entitled to free transport for a guide.

Passenger check-in

Tickets are issued as one-way or return and must be issued by a ticket office in the country where the card was issued. Check-in is possible from/to any NRT point, incl. border points of the issuing railway. For branch or connecting lines, sectional tickets can also be issued as connecting to the issued direct ticket. Fees for seat reservations, sleeper and couchette supplements and some other reservations/supplements for using higher quality trains are collected in full.

Proof of entitlement when issued at ČD

Tickets are issued based on the presentation of the relevant ZTP/P card issued in the Czech Republic. The PRM passenger must have the ZTP/P card with them, the number of which is stated on the ticket, and must prove themselves with it upon request.

Railways participating in transport

a) Free transport of guides for the blind

The following railways participate in the free transport of guides (incl. guide/assistance dogs) for PRM passengers due to visual impairment:

BDŽ, ČD, CFL, CFR, TRAINOSE, CIE, CP, DB, DSB, FS/Trenitalia, Hellenic Train, HŽPP, MAV Csoport/GYSEV, NS, ÖBB, PKP (including Polish rail carriers accepting NRT tickets), RENFE, SBB/CFF, SNCB/NMBS, SNCF, SZ, SV, ZSSK, ZPCG, ZRSM.

b) Free transport of guides for passengers in a wheelchair

The following railways participate in the free transport of guides for PRM passengers in a wheelchair:

ČD, CFL, DB, DSB, Hellenic Train, MÁV Csoport, NS, ÖBB, SBB/CFF, SNCB/NMBS, SZ, ZSSK.

c) Other PRM

The following railways participate in the free transport of guides (incl. guide/assistance dogs) for PRM passengers due to any disability:

ČD, CFL, DB, DSB, Hellenic Train, NS, ÖBB, SBB/CFF, SNCB/NMBS, ZSSK.

Ordering assistance services

Assistance services with the carriers listed below are arranged and provided free of charge. PRM passengers requesting assistance service when traveling from the Czech Republic abroad, within foreign countries and from abroad to the Czech Republic, are obliged to pre-notify their journey using the order form at www.cd.cz/vozickari, by phone at the ČD Central Customer Service on tel. number 221 111 122 or at any ČD ticket counter, at least 24 hours before departure. In case of cancellation of the journey, the passenger applies the same procedure mentioned above as for the order.

Assistance services within international transport are provided by the following carriers/companies:

ČD, CFL, DB, DSB, EUROSTAR, FS/Trenitalia/RFI(SalaBlu), MAV Csoport, NS, ÖBB, PKP/PKP PLK, RENFE/ADIF/Service Atendo, SBB/CFF, SJ/TRAFIKVERKET, SNCB/NMBS, SNCF, SZ, THELLO and ZSSK.

Where can I buy tickets

At all ČD ticket counters issuing international tickets.