Rules We Abide By

Rules We Abide by in Inland Transport

ČD Contractual and Transport Terms for Public Passenger Railway Transport (SPPO) – valid from 15 Sep 2017 (580 kB)

ČD Contractual and Transport Terms for Public Passenger Railway Transport (SPPO) – valid from 11 Dec 2016 until 14 Sep 2017 (582 kB)

ČD Tariff for Inland Transport of Passengers and Luggage (TR10) – valid from 11 December 2016 (528 kB)

Contractual and transport terms and tariffs of individual integrated transport systems linked to ČD

Claim for Compensation in Domestic and International Passenger transportation (60 kB)

Documents for In Karta cards

General Terms and Conditions for the Issue and Use of In-karta Cards as an Electronic Monetary Means Containing Electronic Money (154 kB)

In Karta Refund Policy (51 kB)

Consent of a Customer In Karta Card Applicant to Provision of Personal Information (40 kB)

Processors of Personal Information (55 kB)

Recommendations for Using a Customer In Karta Card (45 kB)

Other binding documents

Rules for Shopping in the ČD eShop (337 kB)

Taxpayer’s required disclosure (31 kB)

Rules We Abide by in International Transport

ČD Special Agreement for International Carriage (ZUJ)

Convention concerning International Carriage by Rail (COTIF)

Uniform Rules concerning the Contract of International Carriage of Passengers by Rail (CIV, Appendix A to the Convention)

Regulation (EC) No. 1371/2007 of the European Parlament and of the Council of 23 October 2007 on rail passengers’ rights and obligations

ČD Contractual and Transport Terms for Public Passenger Transport (SPPO) apply to the extent set out in the GCC-CIV/PRR, SCIC-NRT and in the ZUJ, as well as in all cases where it is not possible to apply any of the above-mentioned conventions, regulations and tariffs.


Introduction Rules We Abide By